What brands do you print on?
CONVOKE prints on Gildan SoftStyle tees. These shirts are fitted, and use a very soft, lightweight 7.5 oz cotton knit.
How do I know what size shirt to order?
The shirts we print on offer more modern, fitted look. Unless you're familiar with brands that have a similar fit (like American Apparel), we recommend that customers order a size up from what the normally wear.
We frequently reprint designs, especially if there's demand for it. Your best bet is to email us and let us know what you want. You can also subscribe to our mailing list, or follow us on twitter for updates on reprints, sales, and specials.
How long does it take for shirts to arrive?
Orders take between 1 and 3 business days for processing before they are shipped out. Shipping time depends on your location:
To the continental USA: 6-12 business days
To Canada: 4-10 business days
These are just guidelines. If your order hasn't arrived after 4 weeks, please contact us.
NOTE: Orders shipping outside of Canada may be subject to customs duties and import fees charged by the destination country.
What shipping method do you use?
All of our orders are shipped via Canada Post.
Yes, we ship to almost every country in the world. Unfortunately, only Canada and the continental USA are eligible for free shipping.
StoreHow secure is this store?
We use PayPal for all our transactions, so your information is subjected to their rigorous security protocol. In short: it's very safe.
If you want to get technical, PayPal encrypts your information using Secure Sockets Layer protocol (SSL) with a 128-bit key.
What forms of payment do you accept?
Through PayPal, we accept all major credit cards.
Do I need to a PayPal account to purchase from this store?
No. Although PayPal handles our transactions, you don't actually need to set up an account. If you do have an account, you're more than welcome to use it.